Privacy Policy — john greene Realtor's "Pickle" App
Effective date: November 6, 2026
About this policy
This policy explains what information Pickle (the "App") collects, how john greene Realtor ("jg," "we," "us") uses it, and the choices you have.
The App is an internal communication tool for jg's brokerage and its affiliated real estate agents. It brings agent-to-agent and brokerage-to-agent messages, help requests, business planning, client Pipeline records and scheduling into one place. The main App is available only to people jg has approved to use it; authorized title-company partners may use a restricted room-booking link without access to the rest of the App.
The App is operated by john greene Real Estate, located at 1311 S Route 59, Naperville, IL 60564. By using the App, you agree to the practices described here.
Information we collect
We collect only what is needed to run the App.
Information you provide
- Account details: your name, email address, and login credentials.
- Profile and directory details: your name, email address, phone number, office, and profile image where available. Phone numbers may also be entered in client contacts, vendor records and room-booking contact details.
- Messages and content: help requests, direct messages, group chats, Message Board posts and replies, announcements, nominations, comments, suggestions and reports you submit. Chats and Message Board discussions currently accept text, not photo or file attachments.
- Client and Pipeline records: names, phone numbers, email addresses, lead sources, notes, stages, transaction details, dates, sales prices and commission information that you enter or import. Business planning and transaction-tracking information is also stored when you use those features.
- Photos and listing content: property photos you upload to Coming Soon posts, along with listing addresses, prices and notes. Authorized administrators may also upload room photos and app-content images. These images are uploaded to and stored by the App's hosting provider.
- Scheduling and vendor information: meeting and booking details, contact names, companies, email addresses, phone numbers, property addresses or file references, vendor recommendations and ratings.
Information collected automatically
- Device and push notification identifiers, so we can deliver notifications to your device.
- Basic device and app information, such as device type, operating system version, and app version.
- Usage and log data, such as when you sign in, errors, and security events.
Contacts and contact-file imports
Contact import is an optional, current feature in Pipeline and Text Blast. When you choose contacts through a supported contact picker or select a contact file (.vcf or .vcard), the App reads names, phone numbers and email addresses and saves the imported contact records to your Pipeline in the App's database. These imported details leave your device; they are not kept solely on your phone. The App does not automatically upload your entire address book.
Contact files are read and parsed on your device. The original contact file is not uploaded or stored by the App; the extracted contact records are stored. Where your device supports a contact picker, access is subject to the device's permission and selection controls. Import only contacts you are authorized to use.
Text Blast and your phone's Messages app
Text Blast uses the contacts you select from Pipeline and personalizes the message you compose. When you choose Open in Messages, the selected recipient's phone number and message text are passed to your phone's messaging app. You decide whether to send each message there. Pickle does not automatically send these texts, read your phone's SMS or iMessage inbox, collect replies from that inbox, or confirm delivery. Texts sent through your messaging app are also handled by that app and the applicable messaging or mobile network provider under their own terms and privacy policies; carrier charges may apply.
Device access and advertising
- The current App features do not request device GPS location. Property, listing and meeting addresses you enter are stored as part of the relevant records.
- Photo uploads access the images you choose using your device's image-selection controls; the App does not automatically upload your photo library. Available camera or photo access depends on your device and its permissions.
- The current App features do not record audio or read your phone's message history.
- We do not use your information for advertising. The App does not show ads.
How we use your information
We use your information to provide the App's communication, collaboration, planning and scheduling features.
- Create and manage your account and confirm you are an approved jg user.
- Store and display messages, help requests, Coming Soon listings and uploaded photos to their intended audiences.
- Maintain your imported contacts, Pipeline, business plans and transaction records, and prepare personalized Text Blast messages for the recipients you select.
- Provide agent and vendor contact information, room bookings, group collaboration, awards and Pickle Points.
- Send push notifications about relevant App activity, including messages, help requests, nominations and brokerage announcements.
- Keep the App secure, prevent misuse, and fix errors.
- Provide support and improve the App.
- Meet legal and recordkeeping obligations that apply to a licensed real estate brokerage.
We do not sell your personal information, and we do not use it for advertising.
Who we share information with
We share information only with the people and providers needed to operate the App, and we do not sell it.
Other App users and jg administrators. Messages you send are visible to the people you send them to. Authorized jg administrators can access App data for support, security, compliance, and brokerage management.
Company-wide posts and Coming Soon photos are visible to the App users permitted to view those feeds; group discussions are limited to their designated groups. Directory and vendor contact details are visible within the App as appropriate. Imported client contacts and Pipeline records are associated with the importing agent's account and are not automatically posted to the company Message Board or directory. Access to business planning and transaction records follows the App's applicable agent and leadership permissions. Text Blast passes the selected phone number and message to your device's messaging app only when you choose to open it.
Service providers. We use companies that help us run the App. They may process information only to provide their service to us:
| Provider type | What it does for the App |
|---|---|
| App building and hosting platform (Lovable) | Hosts the App, its database and file storage, including accounts, messages, imported contacts, Pipeline records and uploaded photos |
| Push notification service (OneSignal) | Delivers push notifications to your device |
| Mobile app packaging service (Median) | Packages the App for the Apple App Store and Google Play |
| Apple and Google notification services | Route push notifications to iPhone and Android devices |
| DNS and network service (Cloudflare) | Routes traffic to the App's web address |
Legal and safety. We may disclose information if required by law, to respond to legal process, or to protect the rights, safety, or security of jg, our agents, or others.
Business changes. If jg's business is reorganized or sold, App data may transfer to the successor, subject to this policy.
Notifications, retention, security, and your choices
Push notifications. The App asks for permission before sending push notifications. You can turn them off at any time in your phone's notification settings.
How long we keep information. We keep account information, messages, imported contacts, Pipeline and planning records, booking details and uploaded photos while your account is active and for as long as needed for brokerage recordkeeping and legal obligations. When your relationship with jg ends, your access is removed and your data is retained or deleted according to jg's records policies.
Security. We use reasonable administrative and technical safeguards to protect information, including access controls so users see only what they are permitted to see. No system is completely secure, so we cannot guarantee absolute security.
Your choices. You can ask us to access, correct, or delete your account information, subject to recordkeeping and legal requirements. Contact us using the details below. You can also stop using the App and delete it from your device at any time.
Optional imports and uploads. You can use the App without importing phone contacts or uploading photos. You can decline or revoke device permissions in your phone's settings. Revoking a permission does not remove contact records or photos you previously saved in the App; contact us if you need help correcting or removing that information.
Account deletion. You can request permanent account deletion in My profile → Account & safety → Delete account. After confirmation, the App removes your Pickle account and its associated personal records and owned uploads through its deletion process; shared records may be transferred to another authorized agent or removed. Deleting Pickle does not delete your Microsoft account, your phone's contacts, or messages already sent through your phone's messaging app. Uninstalling the App alone does not delete your account. Contact us for questions about any records retained to meet legal or recordkeeping obligations.
Children. The App is for adults who are licensed or affiliated with jg. It is not directed to anyone under 18, and we do not knowingly collect information from children.
Changes to this policy. If we change this policy, we will update the effective date above and, for material changes, notify App users.
Contact us. Scott Parker, john greene Realtor, 1311 S Route 59, Naperville, IL 60564, info@johngreenerealtor.com, 630-820-6500.